Peace of mind before departure
You've booked your trip and you're really looking forward to it. But what if you suddenly can't go because of illness or a family emergency? Cancellation insurance protects you against this financial blow, so that you get back the costs of your booked trip.
💡 Important:
Take out this insurance within 7 to 14 days of booking for full cover.
When does the insurance pay out?
The cover is broader than just falling ill before departure. Below you'll find the most common valid reasons for cancellation:
Serious illness or accident
Applies to yourself, travel companions or family in the 1st/2nd degree.
Work and dismissal
In case of involuntary dismissal or a new job that starts during your trip.
Breakup
Provided officially cohabiting/married according to the population register.
Damage to your home
E.g. fire, storm or burglary just before departure forcing you to stay home.
Special situations
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Pregnancy complications: When it becomes medically irresponsible to travel.
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Returning early: Do you have to cut your holiday short due to an emergency at home? Then you'll be reimbursed for the unused travel days.
What is NOT covered?
Note: 'No longer feeling like it', bad weather at the destination or an argument with a travel companion (without an official relationship) are geen valid reasons for compensation.
Excess
Some policies apply a deductible. This means you pay a small part of the costs yourself. Always check this in the terms.
Still in doubt?
A cancellation insurance is separate from a travel insurance. See the difference.
To Travel InsurancesShort-term vs continuous cancellation insurance
Which cancellation insurance suits you best depends on how often you travel. Below you'll see the main differences.
Short-term cancellation insurance
Suitable for travellers who only occasionally go on holiday. You take out this insurance for one specific trip.
- Valid for one holiday or flight
- Eenmalige premie
- Ideal for occasional travellers
Continuous cancellation insurance
Do you travel several times a year? Then a continuous cancellation insurance is often more economical and easier.
- Insured all year round
- No separate insurance needed per trip
- Often cheaper with multiple holidays
Frequently asked questions about cancellation insurance
When should I take out cancellation insurance?
It is wise to take out cancellation insurance immediately after booking your trip. Many insurers apply a limited period within which you are still covered for unexpected events.
What are valid reasons to cancel a trip?
Common valid reasons are illness, death of a family member, serious damage to your home or unexpected unemployment. Always check the policy terms of the insurer.
Do I always get my full trip cost refunded?
No, this depends on the policy terms, the chosen insured amount and the reason for cancellation. Some costs or deductibles may be excluded.
Am I insured if a family member becomes ill?
In many cases, yes. Cancellation insurances often provide cover when a close family member becomes seriously ill or dies before departure.
Does cancellation insurance also apply to flight delays?
Not always. Some insurances offer supplementary cover for delays or missed connections. So always read the terms carefully.
Not sure whether your situation is insured?
Use our AI Travel Assistant to better understand policy terms, cover and exclusions before you take out insurance or file a claim.
Ask the AI travel assistant